Policies for Online Services

TERMS OF USE

By using this website, you agree to be bound by the following terms of use:

  1. Any person is free to view any publicly viewable page on our site. However, if you are under the age of 18, you must be under the supervision of a parent or legal guardian when entering any personal information including, but not limited to, your name, address, birth date, email address, or payment information.
  2. The information on this site is believed to be accurate at the time of its last revision, but we cannot be held responsible for errors, omissions, typos, or pricing errors that may be found. We can also not be held responsible for any damages occurring because of any issue listed above. If you believe you have found one of these issues on our site, please report it to us using our contact form.
  3. Journey Quest & VFH Rafting partners with other companies for online services, payment collection, and data storage. These companies include Adventure Office, LLC and Authorize.net. By using the sections of our site(s) which connect to one of our partners, you also agree to be bound by their policies which can be found on their respective websites.
  4. All photos, content, and design on our site are owned by Journey Quest, Inc or used by permission of their respective owners. No content may not be reproduced, copied, or transferred, without express written permission, except for the purpose of promoting a trip you or your organization is planning with us.

PRIVACY POLICY

This statement discloses the privacy practices for Journey Quest, Inc as it relates to your usage of our website(s) and how personal information is collected and used. Personal information means information that would allow someone to identify or contact you, including, for example, your full name, address, telephone number or email address. Personal information may also include payment information you provide to us for the purpose of donating or paying for our services.

You will be required to provide certain personal information to us when you: (a) register for free newsletters, (b) book a reservation, (c) make an inquiry about any of our services; (d) send email messages or submit forms, or (e) comment on a blog post, or (f) send other information to us. You may also be required to provide us with certain personal information of other person(s) traveling with you, and you must ensure that each of these other persons has authorized you to disclose their personal information to us.

We do not knowingly collect personal information from any person under the age of 13, although when taking a reservation we may request additional information regarding all travelers, including, name, age, gender and weight.

In some cases, we use your personally identifiable information to provide information to you, such as to send to you requested newsletters or to provide to you requested services.

We do not sell or rent your personal information with others. In some situations, we share your personally identifiable information with third parties who provide services to us in order to enhance the functionality available to you on our website, and to provide you with new products and services. For example, we may use third party vendors to conduct and/or facilitate a survey of our clients and/or customers to obtain information on our services. We may use your information to notify you about information related to your inquiry or booking. We may also use your information to contact you about updates to our site and services, and to market services we think will be of interest to you.

Security of your information is paramount to us. All pages that collect any sensitive personal or payment information are accessed using a SSL connection hosted by one of our partners. In many cases these secure pages are displayed in an inline frame on our site. We partner with Adventure Office, LLC (https://www.adventurecentral.com) to provide our online reservation and registration system and Authorize.net (https://simplecheckout.authorize.net) to receive online donations. Each of these partners maintain their own privacy policy which can be found on their website.

Questions regarding these Terms for Use or Privacy Policy should be directed to us by email using our contact form.